Privacy Policy & Data Protection

This privacy policy explains how we collect, use, and protect your personal data in compliance with European data protection laws.

1. Data Controller

XAG IMEGA is the data controller responsible for the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) EU 2016/679.

2. Data We Collect

We collect and process the following personal data: name, surname, email address, phone number, postal address, drone information, and repair details. This data is collected when you create an account, request a repair service, or contact us.

3. Legal Basis for Processing

We process your data based on: (a) contract performance for repair services, (b) legitimate interest for customer service improvement, (c) consent for marketing communications, and (d) legal obligations for accounting and tax purposes.

4. Data Retention

We retain your personal data for the period necessary to fulfill the purposes outlined in this policy. Customer data is retained for 7 years for accounting purposes, and marketing consent data until you withdraw consent.

5. Your Rights

Under GDPR, you have the right to: access your data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact us at admin@drone-partss.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

7. International Transfers

Your data may be transferred to countries outside the EU/EEA only when adequate protection levels are ensured through adequacy decisions or appropriate safeguards such as Standard Contractual Clauses.

8. Contact Information

For any privacy-related questions or to exercise your rights, contact our Data Protection Officer at: admin@drone-partss.com or write to us at our registered address.

Questions about your privacy?

Contact our Data Protection Officer for any privacy-related questions or to exercise your rights.

admin@drone-partss.com

Last updated: June 2024 | This policy complies with GDPR (EU 2016/679)